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• You are right, you have the only up to date info. I would have never figured it out, even though it is simply a preference change. Thanks for the info, it helped me tonnes.

  2 hours ago by muffin9129

  in How to Convert Music to MP3, AAC, AIFF or WAV With iTunes

• Looks like Virgin group is consistent in making things as difficult as possible in customer support. If you think wrong plane billing is tough, try discussing a wrong phone billing. After 1-2 hours...

  6 days ago by Ryan

  in Virgin America: How a Bad Website Can Kill Goodwill

• right. then, you call....

  1 week ago by cringle

  in Virgin America: How a Bad Website Can Kill Goodwill

• Because there was no confirmation number, no reservation number and nothing showing on the website. That's the whole point. There was no indication ANYWHERE. To quote from the post: Two days...

  1 week ago by kevnull

  in Virgin America: How a Bad Website Can Kill Goodwill

• every airline gives you the ability to access your reservation through their webstie once you've made it. you can review, cancel or change it, once you have your reservation number. if you...

  2 weeks ago by cringle

  in Virgin America: How a Bad Website Can Kill Goodwill